![]() The Microsoft support agent will give you a security code-enter it when prompted. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: The app connects your computer with the Microsoft support agent’s computer using a remote connection. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. Learn more Popular support topics for personal and family Installing Microsoft 365 Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac. Before clicking 'I accept', review the: Agreement for Microsoft Services. Contact us Use the Get Help app in Windows 10/11 or in your web browser. Protect yourself from tech support scams. In Windows 10: Select Start > Windows Accessories > Quick Assist. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. ![]() In Windows 11: Select Start > All apps > Quick Assist. Option 1: Press Ctrl + Windows logo key + Q at the same time. ![]() To open Quick Assist on your Windows 10/11 PC, do one of the following: Important: You might need to update Quick Assist to continue using it.
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